SymptomsIf your iPod does not appear in iTunes, and does not appear as a disk drive in Windows Explorer, this article may help.
Products AffectediPod nano, iPod shuffle, iPod mini, iPod, iPod touch, Windows, Windows Explorer
ResolutionIf Windows Explorer sees the iPod as a disk drive but iTunes does not, then see this article.
Note: This article is for Windows users. If you have a Mac, we have a separate article for you if your iPod doesn't appear in iTunes or on the Mac desktop.
If you have an iPod touch, see this article.
Before beginning, verify that your iPod is fully charged, then toggle the Hold switch on and off.